Aloft Ontario-Rancho Cucamonga

The staff was very polite and accommodating. I appreciated their attentiveness. The room was immaculate and comfortable. They also were fast to check that I wasn't charged twice for our room since I booked through a third party. They got back to me right away with all my concerns and questions. They let me know when they received the payment and credited my account immediately.

We loved that they’re pet friendly with a grass area for the Furbabies. They had a beautiful Valentines tree decorated, a bar, pool table & other games which was really nice. We got to relax & enjoyed the rest of the evening with the furbabies.

Pool needed work but other than that loved the property loved the staff very accommodating … and great bar … great time all together !!!

This hotel was great, very modern, and updated. The room setup does give you that luxury/ modern feel, which I enjoyed. I enjoyed the fact that they allowed you to log into your Netflix/tv app. The room was clean. The internet worked great. The bed was very comfortable. The staff was nice. I would stay again.

I live downtown la and work in Ontario. I’ve stayed here a few times when I’m too tired to drive, and I love how clean the rooms are all the time . The staff is always super friendly and accommodating especially des. previously when I stayed here it’s been a woman at nights who was so sweet. i met des a few times and found out he was new but he is such a pleasant sweet soul. I wasn’t sure if he was allowed tips but I definitely wanted to tip him. He always go above and beyond to make my stay feel super welcoming . Tonight I checked in and booked thru a 3rd party app booking.com for a day and last minute decided to extend an extra day. I realized my AAA membership wasn’t added and I tried to get Des to adjust it. He told me he wasn’t allowed but he switched my room from the bottom floor to a higher floor with a great view instead .